Fuquay-Varina, North Carolina
Experienced technology leader with 16+ years driving innovation and building high-performing teams across healthcare and automotive industries.
As a strategic technology leader with 16+ years of experience, I've built a career transforming business challenges into elegant technical solutions. My journey has taken me from healthcare systems at CommonSpirit Health to my current role revolutionizing the automotive care industry at Spiffy.
Currently serving as Director of Engineering at Spiffy, I lead a team of exceptional engineers by fostering innovation, implementing efficient methodologies, and strategically managing resources to deliver high-impact solutions. My leadership approach focuses on mentoring talent, optimizing processes, and aligning technology initiatives with business objectives.
I'm particularly passionate about emerging technologies, having recently expanded my expertise into AI prompt engineering, API design architecture, and creating seamless integrations between complex systems. This complements my strong foundation in AWS infrastructure, DevOps practices, and full-stack development.
Beyond my professional life, I'm a dedicated parent to two wonderful children and enjoy taking them on trips to explore state and national parks. Our most recent adventure was hiking to the top of Hanging Rock. When I'm not working, I spend quality time with my family and our two dogs. My personal interest in game development using Unity and C# has led me to publish a couple of mobile games, further fueling my passion for creative technology applications.
I'm an avid reader, particularly drawn to books on management, history, and leadership. This continuous learning approach, combined with my hands-on technical experience, allows me to bring both theoretical and practical knowledge to my engineering leadership role.
Optimized DB infrastructure saving approximately 50% in operational costs through PostgreSQL to Aurora migration and SQL query refinement
Implemented AI-driven automation solutions that save 20+ hours daily in manual data entry and handle ~30 customer support chats
Eliminated daily server crashes through infrastructure redesign, achieving significant improvements in system uptime and reliability
Lead and mentor a cross-functional team developing Spiffy's on-demand car care platform.
• Redesigned server and database architectures to achieve stability, eliminating daily server crashes and significantly improving uptime.
• Migrated database infrastructure from RDS PostgreSQL to Aurora with optimized SQL queries, achieving ~50% cost reduction.
• Developed AI-driven automation solutions saving 20+ hours/day in manual data entry and handling ~30 customer support chat sessions daily via chatbot.
• Implemented Shape Up methodology, accelerating product delivery cycles from months to weeks, and influenced technology strategy by introducing delivery metrics (DORA).
Led cross-functional coordination of enterprise healthcare IT projects and managed major annual Cerner EHR upgrades.
• Led cross-functional coordination of 10-15 monthly enterprise healthcare IT projects, managing major annual Cerner EHR upgrades across non-production environments.
• Developed internal tooling to streamline HIPAA-compliant patient data handling and software version tracking, reducing manual coordination effort.
• Facilitated go/no-go decisions for EHR updates, collaborating closely with clinical advocates, IT stakeholders, and third-party vendors to ensure regulatory compliance and minimal operational disruption.
Managed a team responsible for customer-like UAT validation and SLA adherence for Cerner's ambulatory healthcare platform during the ACA rollout.
• Managed an 11-member team (3 software engineers, 8 QA analysts) responsible for customer-like UAT validation and SLA adherence for Cerner's ambulatory healthcare platform during the ACA rollout.
• Enabled rapid client onboarding and supported platform scaling to 20,000+ users by automating software version tracking and streamlining electronic signature release approvals from weeks to days.
• Collaborated with internal business units and communication teams to prepare customer-facing release documentation, ensuring smooth transitions and clear communication.
Redesigned cloud architecture to improve performance and reduce costs while maintaining system reliability and scalability.
Developed an AI-driven automation solution for data entry and customer support, significantly reducing manual work.
Introduced and implemented the Shape Up product development methodology, dramatically improving delivery cycles.
Optimized PostgreSQL database performance resulting in significant cost savings and improved system responsiveness for end users.
Contributed to the development and publishing of multiple mobile games using Unity and C#. Implemented game mechanics, user interfaces, and platform-specific optimizations.
Led the implementation of compliance and security frameworks, ensuring regulatory requirements were met while maintaining operational efficiency.
Fuquay-Varina, North Carolina, United States
eric@ericstanfield.com
Spiffy — On-Demand Car Care