Fuquay-Varina, North Carolina
VP of Engineering specializing in AI/LLM systems, cloud architecture, and data-driven engineering leadership. Built production AI systems with 90% automation, operated multi-region AWS infrastructure at 99.99% uptime, and accelerated delivery from months to weeks through DORA metrics. Launched OnSeason.co SaaS platform in 3 months using AI-assisted development.
As VP of Engineering with nearly 20 years of experience, I've built a career transforming business challenges into elegant technical solutions across healthcare and automotive industries. My expertise spans full-stack development, cloud architecture, AI/LLM systems, and engineering leadership.
Currently serving as VP of Engineering at Spiffy, I lead a 13-person cross-functional organization supporting mission-critical platforms for 200+ operations employees and growing SaaS business serving 15+ enterprise customers. I've accelerated delivery from months to weeks via DORA metrics, built production AI systems with 90% automation, reduced infrastructure costs by $96k annually through AWS optimization, and recently built and launched OnSeason.co (a SaaS platform built with AI in 3 months). Promoted 4 times in 4 years.
I'm particularly passionate about emerging technologies, having built production AI/LLM systems achieving 90% automation rate, operated multi-region AWS infrastructure with 99.99% uptime, and transformed engineering processes through data-driven decision making (DORA metrics). I've published mobile games and launched SaaS products, combining technical depth with business acumen.
Beyond my professional life, I'm a dedicated parent to two wonderful children and enjoy taking them on trips to explore state and national parks. Our most recent adventure was hiking to the top of Hanging Rock. When I'm not working, I spend quality time with my family and our two dogs. My personal interest in game development using Unity and C# has led me to publish a couple of mobile games, further fueling my passion for creative technology applications.
I'm an avid reader, particularly drawn to books on management, history, and leadership. This continuous learning approach, combined with my hands-on technical experience, allows me to bring both theoretical and practical knowledge to my engineering leadership role.
Reduced AWS infrastructure costs by 44% through strategic Aurora database migration and server architecture optimizations
Built production AI/LLM systems achieving 90% automation rate on customer support chatbot with privacy-first architecture, saving 20+ hours daily
Reduced feature lead time from months to weeks by implementing DORA metrics and adapted Shape Up methodology, while maintaining multiple deployments per day
Lead 13-person cross-functional organization (8 software engineers, 5 upfit facility operations) supporting mission-critical platform for 200+ operations employees and growing SaaS business. Previously: Director of Engineering, Engineering Manager, Software Architect (Sept 2021 - June 2025). Promoted 4 times in 4 years.
• Reduced feature lead time from months to weeks by implementing DORA metrics and adapted Shape Up methodology, while maintaining multiple deployments per day and minutes-level MTTR
• Built production AI/LLM systems achieving 90% automation rate on customer support chatbot with privacy-first architecture (no customer data to LLMs), saving 20+ hours daily; deployed image quality detection system for 200+ field technicians
• Reduced AWS costs by 44% ($96k annual savings) through strategic Aurora database migration and server architecture optimizations
• Improved team health by eliminating burnout: reduced engineer workload from 4-5 concurrent projects to focused single-project work, resulting in measurably happier engineering team
• Operate multi-region AWS infrastructure (US-East-1 + US-West-2) with 99.9% uptime; own compliance program (SOC 2); built and launched OnSeason.co (SaaS platform with AI in 3 months)
Led cross-functional coordination of enterprise healthcare IT projects and managed major annual Cerner EHR upgrades.
• Coordinated 10-15 monthly enterprise healthcare IT projects through complex technology roadmaps spanning 6-9 months
• Facilitated cross-organizational discussions with hundreds of stakeholders (clinical staff, platform teams, application teams, technology specialists)
• Provided strategic planning for long-term technology needs in large multi-tier production environment
Managed a team responsible for customer-like UAT validation and SLA adherence for Cerner's ambulatory healthcare platform during the ACA rollout.
• Managed an 11-member team (3 software engineers, 8 QA analysts) responsible for customer-like UAT validation and SLA adherence for Cerner's ambulatory healthcare platform during the ACA rollout.
• Enabled rapid client onboarding and supported platform scaling to 20,000+ users by automating software version tracking and streamlining electronic signature release approvals from weeks to days.
• Collaborated with internal business units and communication teams to prepare customer-facing release documentation, ensuring smooth transitions and clear communication.
Redesigned cloud architecture to improve performance and reduce costs while maintaining system reliability and scalability.
Developed an AI-driven automation solution for data entry and customer support, significantly reducing manual work.
Introduced and implemented the Shape Up product development methodology, dramatically improving delivery cycles.
Optimized PostgreSQL database performance resulting in significant cost savings and improved system responsiveness for end users.
Contributed to the development and publishing of multiple mobile games using Unity and C#. Implemented game mechanics, user interfaces, and platform-specific optimizations.
Led the implementation of compliance and security frameworks, ensuring regulatory requirements were met while maintaining operational efficiency.
Fuquay-Varina, North Carolina, United States
eric@ericstanfield.com
Spiffy — On-Demand Car Care